Evaluation and Performance Measures:6.0 Telemedicine and Telehealth Measures

Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement (Updated June 2023)

Operational Intent: These performance measures examine how activities have been implemented to achieve the following outcome:

Plan, train, and implement expanded telemedicine and telehealth capabilities to improve access to care for individuals in their homes or residential facilities, improve 911 or public safety answering point routing of patients to appropriate care settings, or maintain continuity of operations using innovative telemedicine or telehealth approaches

6.1 Required Telemedicine Measures

Program Performance Measure	Data Point	Data Entity and Timing	Calculation
PM 20: Number of sub- recipients supporting trainings for staff to implement or expand telemedicine and telehealth capabilities with Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement funding	Did your facility or organization support trainings on administering/expanding telemedicine or telehealth capabilities with Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement funds? (Select 'yes' or 'no')	Sub-recipient (collected end of project year)	N/A
PM 21: Number of staff trained on methods to implement or expand telemedicine and telehealth capabilities with Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement funding	How many staff were trained to administer/expand telemedicine or telehealth capabilities with Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement funds?	Sub-recipient (collected at end of project year)	N/A
PM 22: Number of sub- recipients reporting expanded telemedicine and telehealth capabilities as a result of Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement funding	Which telemedicine and telehealth capabilities has your facility or organization implemented or expanded as a result of Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement funding? Outreach to patients and the community on the importance of using telehealth before entering a facility Instructions for patients on the use of telehealth and their telehealth options Expanded telehealth phone lines, call centers, chat systems, or patient portals Additional software, platforms, or equipment to support telehealth provision Identified algorithms for which patients can be managed at home and which should be admitted to an acute care facility Expanded number of providers offering telemedicine or telehealth service operations using innovative telemedicine or telehealth approaches Increased ability to be reimbursed for telemedicine or telehealth services Improved 911 or public safety answering point routing of patients to appropriate care settings Improved continuity of operations using innovative telemedicine or telehealth approaches Other (free response)	Sub-recipient (collected at end of project year)	N/A

Program Performance Measure

Data Point

Data Entity and Timing

Calculation

PM 20: Number of sub- recipients supporting trainings for staff to implement or expand telemedicine and telehealth capabilities with Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement funding

Did your facility or organization support trainings on administering/expanding telemedicine or telehealth capabilities with Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement funds? (Select 'yes' or 'no')

Sub-recipient

(collected end of project year)

N/A

PM 21: Number of staff trained on methods to implement or expand telemedicine and telehealth capabilities with Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement funding

How many staff were trained to administer/expand telemedicine or telehealth capabilities with Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement funds?

Sub-recipient
(collected at end of project year)

N/A

PM 22: Number of sub- recipients reporting expanded telemedicine and telehealth capabilities as a result of Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement funding

Which telemedicine and telehealth capabilities has your facility or organization implemented or expanded as a result of Hospital Association COVID-19 Preparedness and Response Activities Cooperative Agreement funding?

Outreach to patients and the community on the importance of using telehealth before entering a facility
Instructions for patients on the use of telehealth and their telehealth options
Expanded telehealth phone lines, call centers, chat systems, or patient portals
Additional software, platforms, or equipment to support telehealth provision
Identified algorithms for which patients can be managed at home and which should be admitted to an acute care facility
Expanded number of providers offering telemedicine or telehealth service
operations using innovative telemedicine or telehealth approaches
Increased ability to be reimbursed for telemedicine or telehealth services
Improved 911 or public safety answering point routing of patients to appropriate care settings
Improved continuity of operations using innovative telemedicine or telehealth approaches
Other (free response)

Sub-recipient
(collected at end of project year)

N/A